Resources

Ensure Your Data is Protected with a SOC 2 Certified MSP

Ensure Your Data is Protected with a SOC 2 Certified MSP

Find out why it's essential for your managed service provider to be SOC 2 certified even if you are not SOC 2 certified yourself.

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Case Studies
Editorial
Testimonials
Case Study: Gratus Capital
Case Study: Gratus Capital
Ripple helped Gratus Capital eliminate downtime, enhance security, and streamline IT with expert support and seamless cloud migration.
What Is an IT Environment? Definition & Key Components
What Is an IT Environment? Definition & Key Components
Learn what makes up an IT environment, why it matters, and how to manage it so your team stays secure, productive, and prepared for growth.
Best Practices for Computer Life Cycles
Best Practices for Computer Life Cycles
Ripple IT Consultant Homer Bartlett gives his guide to the best practices for computer life cycles.
IT Help Desk vs. Service Desk: Key Differences Explained
IT Help Desk vs. Service Desk: Key Differences Explained
What is an IT help desk? And what is a service desk? We break down both of the terms so you can better understand what you might need for your business.
Outsourced IT Security vs. In-House: What’s Best for You?
Outsourced IT Security vs. In-House: What’s Best for You?
Compare in-house vs. outsourced IT security, including costs, compliance, and risk. Find the right model to protect and scale your business.
What’s The Difference Between IT Support and IT Operations?
What’s The Difference Between IT Support and IT Operations?
Ever wondered if there’s a difference between IT operations and support? Come find out what that difference is and why it’s important for your business.
Six Must-Know Benefits of Managed IT Services
Six Must-Know Benefits of Managed IT Services
Learn the benefits of managed IT services, including cost savings, enhanced security, and more time to focus on business activities.
Do Small Businesses Need IT Support?
Do Small Businesses Need IT Support?
Why does your small business need dedicated IT support? Is an office manager enough? Having dedicated IT support offers several unique benefits.
Breaking Down The Roles & Responsibilities of An IT Department
Breaking Down The Roles & Responsibilities of An IT Department
Explore the key roles of a modern IT department, common pain points, and how outsourced IT can help teams stay secure, efficient, and scalable.
The Ultimate Guide for a Successful Remote/Hybrid Workforce
The Ultimate Guide for a Successful Remote/Hybrid Workforce
Master remote and hybrid work with expert tips on tech, culture, and security. Build a flexible workforce that actually works, wherever your team is.
Why Now Is the Right Time to Invest in a CRM
Why Now Is the Right Time to Invest in a CRM
Thinking about a CRM? Find out why it's crucial for your business growth and how the right system improves customer relationships and efficiency.
5 Hybrid Work Model Best Practices for IT Leaders
5 Hybrid Work Model Best Practices for IT Leaders
Remote IT teams are becoming more of the status quo. So what kind of work model should you create to set up the team for success?
Case Study: Gratus Capital
Case Study: Gratus Capital
Ripple helped Gratus Capital eliminate downtime, enhance security, and streamline IT with expert support and seamless cloud migration.
Case Study: Brooks, Berry, Haynie & Associates
Case Study: Brooks, Berry, Haynie & Associates
Ripple helped Brooks Berry Haney cut device setup time by 75%, strengthen security, and gain a true people-first IT partner.
Case Study: TSWII Capital Advisors
Case Study: TSWII Capital Advisors
TSWII Capital Advisors is an alternative investment and advisor based in Chattanooga, TN.
Case Study: TechOperators
Case Study: TechOperators
TechOperators is a venture capital firm in Atlanta, Georgia that invests in early-stage software companies with high-potential.
Case Study: Atlanta Tech Village
Case Study: Atlanta Tech Village
Atlanta Tech Village was founded by David Cummings, and is a community center for tech and tech-related companies.
Case Study: Pardot
Case Study: Pardot
Pardot is a marketing automation company whose platform features CRM integration, email marketing, lead nurturing, lead scoring and ROI reporting to help marketing and sales teams work together.
Case Study: Matchstic
Case Study: Matchstic
Matchstic is a brand identity house located in Atlanta, GA specializing in brand positioning, strategy, identity services and naming.
Case Study: Xenex
Case Study: Xenex
Xenex was founded to significantly reduce the number of healthcare associated infections that destroy the lives of millions of patients and their families.
Positive IT
Positive IT
Going positive with promotion is key for our IT service. Badmouthing doesn't make you the winner, it makes you look like sore loser.
Kickass IT Company Seeks Roomie in Atlanta
Kickass IT Company Seeks Roomie in Atlanta
Hello, is it you we're looking for? We need a company to share our suite in the Midtown West district of Atlanta, Georgia.
Coffee & IT: Our Atlanta Roots
Coffee & IT: Our Atlanta Roots
Ripple provides IT services for companies across the US. We also manage Free WiFi hotspots at some of our favorite places, like Octane Coffee.
Case Study: Why Matchstic Chooses Ripple for IT Support
Case Study: Why Matchstic Chooses Ripple for IT Support
Meet Matchstic, a brand identity house in Atlanta. Ripple provides IT support their people and network, and even manage their phones. Learn how we do it.
Ripple, ROWE, and Inc. Magazine
Ripple, ROWE, and Inc. Magazine
When Ripple became a ROWE, we stopped watching for proxies of work getting done (time and place), and started watching work get done.
Ripple Improvement Pairings
Ripple Improvement Pairings
To improve our efficiency and the IT systems of our clients, Ripplers pair up every week to brainstorm and then present solutions.
Things You Can Do with Your iPad
Things You Can Do with Your iPad
Here are some videos of things you can do with your iPad, most of which you probably shouldn't do.
Travel Tips from the Ripple IT Support Team
Travel Tips from the Ripple IT Support Team
When on vacation or traveling for the holidays, it's important to be cautious with your gear. Here are a few travel tips from the Ripple IT Support Team.
Are Managed Services Just Insurance?
Are Managed Services Just Insurance?
Ripple IT Consultant Homer Barlett weighs in on the difference between fixing problems as they occur, and proactively working to prevent them.
Advantages and Disadvantages of Chrome Devices
Advantages and Disadvantages of Chrome Devices
When considering Chrome or Chrome devies you really need to understand who you're buying these devices for and what workflows they depend on.
Mike Landman's 7 Rules for Job Seekers
Mike Landman's 7 Rules for Job Seekers
Mike Landman's advice to job seekers on what to do and what not to do when going through the interview process.
Ripple IT Service Monitoring and Support
Ripple IT Service Monitoring and Support
The Ripple Agent installs on your computer and runs in the background to alert us of potential issues and allow us to connect remotely to fix problems.
Cardea Capital Advisors
Cardea Capital Advisors
Testimonial: Kendall Borchardt, President of Cardea Capital Advisors, talks about her experience with Ripple.

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