"Ripple IT provides excellent IT support…they deliver on time and within budget."

Kendall Borchardt, President

Cardea Capital Advisors

Industry: Financial Services

Rating: 5.0/5.0

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Solution

Ripple IT provides remote IT-managed services, server management, laptop monitoring, and cybersecurity for our company. Initially, we hired them for traditional monthly cybersecurity and IT support. However, they've also helped us move data to a new server as part of a massive project. Ripple also installed hardware and software and helped us with cabling and internet routing.

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Results & Feedback

Ripple provides excellent IT support behind the scenes. For example, they've helped us shut down a laptop when someone tried to attack it from Germany. They also helped us reset passwords and prevent severe attacks on our employees. They’re forward-thinking and creative, making us aware of new technology and software. Ripple introduced a new, better spam filter for our firm at no additional cost.

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Ripple delivers on time and within budget. And they are excellent at onboarding and offboarding employees. They're thorough and concise in ensuring employees have access to the specific data and folders they need, and request our feedback when doing so.

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Their team is very proactive, which is one of their strengths. Moreover, they strive to understand your business, ensuring you're aware of all the tools and services they provide to help your business stay safe.

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