“Ripple is very proactive and stays ahead of where we're at, so we never fall behind.”

Craig Johnson, President & Co-Founder

Matchstic

Industry: Advertising & Marketing

Rating: 5.0/5.0

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How Ripple Helped

I'm the president and co-founder of Matchstic. We do brand identity work. We hired Ripple to be our outsourced IT provider, managing all the inner workings of our computers and anything IT-related.

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Ripple handles all of our IT matters. This includes our internet and WiFi, telephone system, servers, computers, and wiring within our office. When we moved offices, they handled all of our technology in terms of packing and then setting up the new space. Ripple is over anything that's connected to a computer or communication device and ensures they're consistently up and running. Their team fixes and resolves hardware and software issues as they arise. They also look forward and think about where we're going as a business and what our technology needs will be.

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Results & Feedback

Ripple's team is full of fabulous people. Oftentimes, IT people care more about computers than the people they work with; but Ripple doesn't do this. They do a great job of understanding what purpose technology serves and thinking about that reason in a larger landscape. We have quarterly review meetings where they come in and find out what we need, discuss issues, and think ahead for future matters. Ripple is very proactive and stays ahead of where we're at, so we never fall behind.

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The Ripple team members are just good people. They're genuine, personable, and have a humanity to them that isn't always common in the IT space. I really appreciate this about them.

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See our full reviews on Clutch.

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