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IT Service That Fits
IT Service That Fits
When you care about your people, you give them the tools and support they need to kick ass. That's what our managed IT service is all about.
Case Study: Why Pardot Chooses Ripple for IT Support
Case Study: Why Pardot Chooses Ripple for IT Support
Meet Pardot, a marketing automation company in Atlanta. Ripple provides IT support for their people, network, and servers. Learn how we do it.
The Flat-fee, Unlimited IT Support Service Model
The Flat-fee, Unlimited IT Support Service Model
Why does Ripple offer only unlimited IT support at a flat fee? Because other models just fall short in terms of service, cost, and manageability.
Management: Hiring the Right People
Management: Hiring the Right People
It's the job of management to hire the right people. But discovering what makes people right for the job requires allowing them to fail.
Outsourcing to the Experts
Outsourcing to the Experts
Outsourcing IT support allows companies to focus in on what's core to their business, and puts experts in charge of the rest.
Kick-ass Network Coming to the Atlanta Tech Village
Kick-ass Network Coming to the Atlanta Tech Village
The Atlanta Tech Village is getting a superfast Meraki network which will sit atop over a gigabit of fiber. Rippler Homer Bartlett gives all the specs.
Ripple ♥'s Mac® & PC Networks
Ripple ♥'s Mac® & PC Networks
We debut our first ever billboard in the Midtown district of Atlanta, and talk about our humble beginnings managing Mac and PC networks.
The Emperor's Customer Service Metrics for IT Support
The Emperor's Customer Service Metrics for IT Support
Ripple explains why most customer service metrics are BS.
Humans on Mars: Will There Be Free WiFi?
Humans on Mars: Will There Be Free WiFi?
NASA's Curiosity rover has concluded that radiation levels on Mars are safe for humans.
Making IT Service More Human
Making IT Service More Human
What's the best policy when creating content? Yep, honesty reigns supreme even in the technical field of IT service.
Welcome to Managed IT Services
Welcome to Managed IT Services
Ripple's Managed IT service is a bit like staying at a great hotel. Everything is taken care of, and when you need help all you have to do is call.
IT Is An Investment, Not An Expense
IT Is An Investment, Not An Expense
Ripple IT CEO Mike Landman writes that IT is usually treated as an expense. But it shouldn't be: IT is an investment.

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