Ripple's Humans First IT Blog

What is Co-Managed IT?

Written by Ripple's IT Team | Feb 09, 2023

Co-managed IT is an increasingly popular IT management method that leverages both internal and external resources to maximize efficiency and cost-effectiveness. By combining the expertise of both internal and external IT providers, organizations can better manage their technology.

Co-Managed IT Quickly Explained

Co-managed IT involves having both an internal IT team and an external provider, such as a managed IT services provider (MSP), working together to provide IT services.

Internal IT

The internal team is responsible for the day-to-day management of the technology, such as managing users, providing help desk support, and patching.

External IT

The external provider is responsible for more complex tasks, such as cloud migration, security, and compliance.

This arrangement allows organizations to take advantage of the expertise of both internal and external providers, creating the right fit for your company, while ensuring that all tasks are being handled efficiently and cost-effectively.

Benefits of Co-Managed IT

The benefits of co-managed IT are numerous. Organizations can leverage the expertise of both internal and external providers to ensure their technology investments are being managed effectively. By allowing external providers to tackle more complex tasks, organizations can reduce their internal IT team’s workload and free them up to focus on more strategic tasks. This can help organizations reduce costs and maximize efficiency. Additionally, the external provider can provide a layer of redundancy and support, making sure that all IT services are being managed correctly and in a timely manner.

Overall, co-managed IT is a great way for organizations to take advantage of both internal and external resources to maximize efficiency and cost-effectiveness. By leveraging the expertise of both internal and external providers, organizations can ensure their technology investments are being managed effectively and stay ahead of the competition.